Senior Application Support Analyst (Calypso) Singapore
Senior Application Support Analyst (Calypso) Description
We are seeking an Application Support Engineer specializing in Calypso with using Java programming to join our team. The successful candidate will work with our client based in Singapore.
The role is to support the Calypso back-office package, both in project mode and maintenance, as well as supporting the "run the bank" functions for our client. He/she will require a deep understanding of the nature of business operations, timing of activities & data flowing through internal and external systems.
#LI-DNI#REF_SG_CalCh
Responsibilities
- Implement effective application monitoring to detect incidents promptly and minimize downtime
- Supervise and monitor daily and monthly batch chains to ensure timely problem resolution
- Provide regular data quality reports
- Streamline processes to reduce manual intervention
- Provide level 2 application support to back-office users
- Analyse, manage, and coordinate incidents and requests, especially those impacting multiple teams
- Identify and eliminate recurring problems
- Provide requirements for a dedicated bug-fixing and improvement team
- Collaborate with build and operations teams to maintain a comprehensive knowledge base
- Implement training programs to reduce business-to-IT requests
- Conduct thorough release testing
- Analyse application performance
- Ensure successful production deployment and validation
- Participate in a rotating weekend release schedule
Requirements
- Bachelor's degree in Computer Science or a related field
- Proven experience in Java, PL/SQL, and Linux
- Minimum 5 years of experience with Calypso, specializing in Back-office functionality and customization of various modules
- Strong understanding of financial assets (FX, money market, cash) and the trade lifecycle
- Experience with regulatory reporting, such as MMSR
- Willingness to participate in on-call rotations for night and weekend support
We offer
- By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023
- Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
- You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
- We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
- At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us
Life at EPAM
- EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.
- You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.
