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Lead Functional Consultant (MS Dynamics) - Remote Remote in Canada

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Lead Functional Consultant (MS Dynamics) - Remote Description

We are hiring a Lead Functional Consultant who is passionate about leading strategic initiatives and making a huge impact on projects. As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting projects for some of the biggest brands in the world. Apply now to learn more about this exciting opportunity.



  • Work with the business to understand current processes while looking for opportunities to leverage technology solutions, increase automation, and drive scale
  • Deliver high-quality technology solutions to support global Sales and CRM teams
  • Influence and drive complex conversations with Executives and Senior Leadership
  • Serve as technology thought leader, identifying opportunities to improve systems and processes to gain efficiency and scalability
  • Develop and manage product backlogs and sprint capacity plans
  • Communicate with software engineers to clarify requirements and confirm solutions, ensuring delivery of high-quality software releases
  • Provide support after releases by identifying any issues and appropriate resolutions
  • Participate in road mapping and sprint planning to define priorities within the team
  • Perform as the technology product owner in the agile software development process and participate in the continuous improvement of the teams you work with
  • Support the business with both test planning and the execution of User Acceptance testing (UAT)
  • Coordinate and collaborate with cross-functional teams across the organization as well as external vendors to deliver solutions


  • Proven history working within Business Analytics or Product Management (6+ Years)
  • Expert in Microsoft Dynamics CRM, D365 Marketing, Customer Insights, and Customer Journeys
  • Comfortable with gathering requirements, developing user stories, and use case analysis
  • Experience with vendor assessment and determining optimal solutions (buy vs. build)
  • Ability to conduct project prioritization and cost/benefit analysis
  • History building relationships and facilitating complex concept communications
  • Demonstrated ability to address large-scale business challenges and crafting effective collaborative solutions
  • Familiar with Agile environments and skilled in developing epics, stories, and backlog management
  • Enjoys problem-solving, solution delivery, and analytics
  • Knowledge of GDPR and other compliance-related guidelines when dealing with outbound marketing datasets
  • History working in a software engineering role
  • Exposure to the Financial Services industry & an understanding of Finance and Accounting concepts
  • Interaction with database querying techniques (SQL), CRM Platforms, data marts & data visualization tools
  • Experience working with large data sets, processes, and structures for reporting and analytics
  • Nice to have: Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO) or PMI-ACP certification


  • Extended Healthcare with Prescription Drugs, Dental and Vision Insurance, and Healthcare Spending Account (Company Paid)
  • Maternity/Parental/Adoption Leave Top-up
  • Life and AD&D Insurance (Company Paid)
  • Employee Assistance Program (Company Paid)
  • Unlimited access to LinkedIn learning solutions
  • Long-Term Disability
  • Registered Retirement Savings Plan (RRSP) with company match
  • Paid Time Off
  • Critical Illness Insurance
  • Employee Discounts
  • Employee Stock Purchase Program

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential


  • This posting includes a good base salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training,; the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $125k - $165k. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position