Senior Account Manager – Southern region Netherlands
Senior Account Manager – Southern region Description
Job #: 86611
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.
Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.
Learn more at www.epam.com and follow EPAM on Twitter and LinkedIn.
EPAM is looking for a Senior Account Manager to join our team in the Netherlands and oversee the management of several key client relationships within the region. You will be accountable for the growth, profitability and client satisfaction for your portfolio and closely collaborate with the delivery organisation to ensure overall smooth project delivery, and management of expectations.
If you’re an experienced Account Manager with a proven track record of managing and growing prestigious accounts while ensuring that work is delivered on strategy, on time and within budget, this could be the ideal role for you!
Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm.
Learn more at www.epam.com and follow EPAM on Twitter and LinkedIn.
DESCRIPTION
EPAM is looking for a Senior Account Manager to join our team in the Netherlands and oversee the management of several key client relationships within the region. You will be accountable for the growth, profitability and client satisfaction for your portfolio and closely collaborate with the delivery organisation to ensure overall smooth project delivery, and management of expectations.
If you’re an experienced Account Manager with a proven track record of managing and growing prestigious accounts while ensuring that work is delivered on strategy, on time and within budget, this could be the ideal role for you!
Responsibilities
- Co-ordinate the preparation of customer proposals and statements of work
- Preparation and ownership of the Account Plan and long-term strategy, forming a deep understanding of your clients and the market in which they operate
- Accountable for PnL within portfolio
- Participates in new business development
- Partner with clients to deliver customer projects successfully in collaboration with EPAM delivery management
- Manage customer expectations and relationship
- Ensure that projects are delivered in line with EPAM process and methodologies
- Address customer issues during an engagement
- Make sure that the customer executes their responsibilities on the engagements
- Identify and manage engagement risks and flag major issues early
- Participate in overall project management, time estimation, and resource scheduling
- Oversee engagement of financial and regulatory activities
- Successfully implement projects; develops project plan incorporating all project variables
- Establishes criteria concerning deliverability, performance, maintenance, design and costs
Requirements
- 3-4 years of experience in managing account or portfolio of accounts
- Proved experience of owning high value accounts across verticals
- Strong market knowledge in Southern regions on Netherlands (Eindhoven, Maastricht etc) with ability to regularly visit customers offices in the area
- Hunger to consultatively sell new services, with a demonstrated track record of over delivery against targets
- Ability to consult with CXO level stakeholders on trends & opportunities within Digital, Business & Technology transformation
- Senior Account Management experience and experience managing and working with offshore application development teams
- Experience of outsourcing account/delivery management
- Strong understanding of software development, business consultancy and design
- Excellent communication, presentation, organizational, and planning skills are necessary
- Fluent in English, Dutch a bonus
- Self-motivated, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced work environment
- Minimum of a Bachelor’s degree, MBA or equivalent business experience preferred
We offer
- Competitive Compensation
- 26 paid holiday days
- Commuting to work- costs reimbursement
- Pension Plan scheme
- Discretionary Performance Based bonus
- Laptop + Corporate Simcard + Corporate Mobile Device (subject to certain eligibility requirements)
- Annual Salary Review
- Trainings, Internal Education and Dutch Language Courses
- Unlimited access to LinkedIn learning solutions
- Relocation Package
- Regular Corporate and Social Events
- The opportunity to be part of a diverse and multicultural company
- EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
- Certain benefits and perks may be subject to eligibility requirements
