Solution Architect, Salesforce Marketing Cloud India or Remote
Solution Architect, Salesforce Marketing Cloud Description
Job #: 74874
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are currently looking for Solution Archtiect in India for our offices in multiple locations & Remote working.
The ideal candidate will have a Salesforce Marketing Cloud Services, or related Partner / Consultancy background. They should be known to work independently, thrive in an entrepreneurial atmosphere, communicate tactfully, work with business operations and effectively design, test, and deploy software solutions. A successful SA (Solution Architecture) has strong software knowledge and enjoys designing technical solutions. You must be an excellent communicator who can tailor their delivery to a variety of audiences. We are looking for someone with a healthy sense of curiosity always looking to challenge the status quo.
DESCRIPTION
We are currently looking for Solution Archtiect in India for our offices in multiple locations & Remote working.
The ideal candidate will have a Salesforce Marketing Cloud Services, or related Partner / Consultancy background. They should be known to work independently, thrive in an entrepreneurial atmosphere, communicate tactfully, work with business operations and effectively design, test, and deploy software solutions. A successful SA (Solution Architecture) has strong software knowledge and enjoys designing technical solutions. You must be an excellent communicator who can tailor their delivery to a variety of audiences. We are looking for someone with a healthy sense of curiosity always looking to challenge the status quo.
Responsibilities
- Lead inter-team meetings on the technical and business challenges related to our Marketing Operations initiatives
- Manage relationships with oncoming stakeholders, particularly during projects that are M&A focused
- Understand and map Business Processes & Challenges into our technical product suite, ensuring scalable, secure, comprehensive solution designs
- Design and then work with Technical Architects (TA) and QA (Quality Assurance) to implement and test solutions to our operational needs and challenges
- Create, manage, and present an actionable BRD/FSD (Blueprint) that aligns to the as-is Salesforce Marketing Cloud solution, and overall system / integration environments at Salesforce
- Identify project issues / risks and present alternatives to alleviate or resolve
- Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities
- Design and understand the Architecture of SFMC and connected existing middle ware and external systems
- Document solutions and engineering flowcharts with great attention to detail
- Serve as Subject Matter Expert in one or more areas of our Business & Technical process
- Approach every problem & scope item as an opportunity to broaden your expertise and skill set, ensuring that new developments, product changes, technical advancements are understood, and available to inform architecture delivery
- Ensure all data, user access and communications are GDPR/ CAN-SPAM act compliant
Requirements
- Excellent strategic & technical thinking. Highly organized and detail oriented
- Excellent written, verbal, and visual communication skills, able to present complex concepts effectively at both the tactical and strategic / executive levels
- Highly efficient team player, with the ability to also work independently in a fast-paced, fluid environment
- M&A focused Stakeholder management
- Data/process migration from other marketing tools (Eloqua, Marketo, etc.) into Salesforce Marketing Cloud
- Gap Analysis
- Marketing Cloud development with AMPscript, SQL, REST/SOAP based API, and database/SFTP connectors
- Comfort working in and with a highly distributed team and organization
- Comfortable owning a project through to delivery
- Experience with priority management
- Expert knowledge in Marketing Cloud advanced/complex implementations, with 4+ years direct experience in the platform
- Proven record of accomplishment of working with multi-stakeholder teams, specifically IT, M&A, Infrastructure / Security, Sales / Business Operations
- Familiarity with Network Protocols and Services (DNS, HTTP, HTTPS), APIs (SMC, CRM, SOAP/REST), object oriented programming and design with .NET, Java, and/or PHP is preferred
- Familiarity with systems integrations such as CRM, Heroku, Content Management, POS/Commerce, or Web Analytics
- Focus - Solution architecture / design experience within SaaS, CRM, MAP (Marketing Automation Platform) is strongly preferred, specifically projects within the Salesforce Marketing Cloud
- Certifications - Marketing Cloud certifications strongly preferred (Marketing Cloud Email Specialist, Marketing Cloud Consultant). Similar certifications against other MAPs a plus (Pardot, Eloqua)
- Technology - Marketing Cloud focus in Automation Studio, Journey Builder, Interaction Studio necessary. Related experience with CRM (Salesforce / Sales Cloud) Integration tools (JBINT, Data Stream, MCConnector) a plus
- Education - We prefer a Bachelor's degree in business or computer science or relevant experience
- Adaptability - Expect most of your efforts to be scrappy as we scale and evolve our team
Nice to have
- Experience in Datorama, Interaction Studio, GA360 Integration, Ad Studio, and Tableau
Technologies
- Salesforce Marketing Cloud
- SFMC
- Salesforce
- REST API
- AMPScript
- SQL
We offer
- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits
- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
