Application Support Specialist Armenia or Remote
Application Support Specialist Description
Job #: 74449
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a driven and innovative Application Support Specialist to join our growing team and help generate solutions to address and meet various requirements and needs.
The application leverages micro-services architectural patterns and is deployed to AKS. External protection is provided by using Application Gateway and Azure SQL Server used as a storage tier.
#LI-DNI
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We are seeking a driven and innovative Application Support Specialist to join our growing team and help generate solutions to address and meet various requirements and needs.
The application leverages micro-services architectural patterns and is deployed to AKS. External protection is provided by using Application Gateway and Azure SQL Server used as a storage tier.
#LI-DNI
#LI-DNP
What You’ll Do
- Application and System Monitoring, troubleshooting, issues, bugs fixes, etc
- Mobile Client Application troubleshooting (iOS, Android)
- Participate in calls/chat with customers, troubleshoot online being on call with the real users
- Comprehensive hands-on in the list of technologies above
- Ability to work with App Insights and Log Analytics
- Develop new and modify existing queries and alerts in Azure Monitor
- Write SQL queries
- Setup / Monitor alert notifications
- Document RCA
What You Have
- Application Insights
- Azure Application Gateway
- Azure Log Analytics
- Azure Monitor
- HTTP
- HTTPS
- ITIL
- Mobile OS
- Proxy Servers
- SQL
- ServiceNow
- Support.Infrastructure
- Support.Users
- Nginx
Nice to have
- Azure DevOps
- Confluence
- Jira
- Kubernetes
We offer
- Innovative solutions delivery to the world’s digital changes
- Experience exchange with colleagues all around the world
- Opportunities for self-realization
- Friendly team and enjoyable working environment
- Engineering, corporate and social events
- Social package: professional & soft skills trainings, medical & family care programs, sports
- Free English classes
- Flexible working schedule
