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Senior Account Manager – CPG & Retail London, UK

Senior Account Manager – CPG & Retail Description

Job #: 87091
EPAM is looking for an experienced Senior Account Manager to join our team in the UK and oversee the management of key client relationships within the CPG & Retail industry. You will be accountable for the growth, profitability and client satisfaction for your portfolio and closely collaborate with the delivery organization to ensure overall smooth project delivery, and management of expectations.

What You’ll Do

  • Create business strategies to successfully achieve client business goals within CPG & Retail
  • Acts as an emerging technology advisor within Account Management for CPG & Retail clients
  • Be responsible for current account management, upselling into target clients as well as opening new doors with prospective clients
  • Align with other EPAM Account Managers and Senior Leadership to co-develop/support account plans and strategies for delivery, growth, and client satisfaction
  • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Shape solutions and proper scoping/pricing engagements, establish optimal operating models and project team organization, and lead the transition from the sales process to the delivery phase
  • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
  • Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
  • Drive revenue within the client/account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
  • Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets
  • Support sales/pre-sales activities by assessing opportunities, responding to RFP’s, creating proposals and presentations, establishing relationships with clients and prospective clients, and helping to close/sign new deals

Requirements

  • o Demonstrated success in developing and growing client relationships. Lead teams which are delivering end-to-end solutions within a management consulting organization or a blend of corporate CPG & Retail and consulting experience
  • Knowledge of technology, digital, business models, subject matter, and trends within CPG & Retail industries
  • Strong problem solver and creative thinker
  • Ability to travel on an as needed basis
  • Experience managing and monitoring performance metrics across large scale accounts and account portfolios
  • Superb verbal and written communication, with seasoned presentation skills
  • Strong interpersonal and communication skills
  • Proven ability to manage client engagements under high stress to successful completion
  • Sound business acumen; strategic skills; along with strong negotiation skills

We offer

  • We offer a range of benefits including
  • A competitive group pension plan, life assurance and income protection
  • Private medical insurance, private dental care and critical illness cover
  • Cycle scheme Tech scheme and season ticket loan
  • Employee assistance program
  • Unlimited access to LinkedIn learning solutions
  • EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
  • Various perks such as Gym discount, Friday lunch, on-site massage and regular social events
  • Some of these benefits may be available only after you have passed your probationary period

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

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