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Senior Director, Account Management (US – Southeast) - Remote Jacksonville, FL, USA

Senior Director, Account Management (US – Southeast) - Remote Description

Job #: 86358
EPAM is seeking a Senior Executive to grow our Southeast business focused on the Atlanta market / Southeast US. Growth has been phenomenal for the past four years and we are seeking a leader to join our fast-growing team. The individual must be a team player and help our account, delivery, and sales teams achieve their goals.
We are a diverse company that values teamwork and the individual chosen for this role must show a high level of emotional intelligence, share the victories, and have the business acumen to help the team succeed. The ideal candidate will have experience growing a diverse portfolio and be skilled at identifying opportunities and leading teams to close the business. Experience working with an end-to-end service provider is a definite plus.

Req.#401759419

Responsibilities

  • Create business strategies to successfully achieve client business goals:
    • Act as the Client Partner with clients, internal teams and BU Heads / Sales Leads
    • Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support Account plans and strategies for delivery, growth, and client satisfaction
    • Serve as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for success
    • Understand the intersection between technology, customers, and business
    • Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
    • Stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients’ business and initiatives
  • Develop and oversee delivery approaches:
    • Work closely with project/program management to ensure successful delivery through an integrated delivery model
    • Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
    • Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
  • Build successful relationships:
    • Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
    • Develop effective relationships with key internal executives, BU heads, Solution SME’s, and Sales and Delivery Leaders
    • Deliver on EPAM’s growth and performance objectives
    • Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM services
    • Align with EPAM BU’s goals and objectives, support company financial goals by achieving revenue and profit targets
    • Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP’s, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new deals

Requirements

  • 10+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions
  • Knowledge of technical platforms, business models, subject matter, and trends – across a wide spectrum of digital solution offerings for enterprises
  • Strong problem solving and creative thinking abilities
  • Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
  • Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
  • Exceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skills
  • Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development
  • Effectively manages up and down
  • Strong negotiation skills
  • Bachelor’s degree or higher

Benefits

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

Additional

  • This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process

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