Salesforce Revenue Cloud Solution Architect - Remote Remote in Canada
Salesforce Revenue Cloud Solution Architect - Remote Description
Job #: 86319Req.#395538596
Responsibilities
- Serves as a functional and technical leader for Salesforce projects with Revenue, CPQ and billing
- Translates business requirements into well written user stories and well architected solutions that best leverage the Salesforce platform and products
- Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility, functionality, and fit for a client’s specific business needs
- Define business outcomes and success criteria
- Engage with customer stakeholders, project management, product owner, SMEs, and our internal delivery team to design and deliver the best possible solution
- Provide thought leadership on improving customer operations through the use of Salesforce
- Suggest best practice and common-sense process improvements irrespective of platform
- Perform fit-gap analysis between customer requirements and Salesforce capabilities
- Create solution design documents including user stories and process flows
- Handle multiple, simultaneous clients
- Be driven by customer success with a roll up your sleeves, solution oriented, and team player attitude
- Facilitate discovery and working sessions, managing the participants and agenda to drive understanding of business needs and pain points
- Provide technical support in sales calls, solution presentations, and assist with sizing customer requirements
- Build strong customer relationships and become a trusted advisor to a variety of client stakeholders, including SMEs as well as C-level leadership
Requirements
- 5+ years of experience with the last 2+ years as an Architect
- Expert level understanding of the core platform (Sales Cloud, Service Cloud, Community Cloud) with hands on experience on Revenue, CPQ and billing
- Strong knowledge and experience of development, configuration, and administration capabilities
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Benefits
- Extended Healthcare with Prescription Drugs, Dental and Vision Insurance (Company Paid)
- Life and AD&D Insurance (Company Paid)
- Employee Assistance Program (Company Paid)
- Long-Term Disability
- Registered Retirement Savings Plan (RRSP) with company match
- Paid Time Off
- Critical Illness Insurance
- Employee Discounts
- Unlimited access to LinkedIn learning solutions
- Employee Stock Purchase Program
About EPAM
- EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential