Business Analyst, Salesforce India or Remote
Business Analyst, Salesforce Description
Job #: 74868
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are currently looking for Salesforce Business Analyst in India for our offices in multiple locations & Remote working.
We are looking for experienced Business Analysts to work on critical application & product development. You'll be a part of a modern, lean, self-governing engineering teams.
DESCRIPTION
We are currently looking for Salesforce Business Analyst in India for our offices in multiple locations & Remote working.
We are looking for experienced Business Analysts to work on critical application & product development. You'll be a part of a modern, lean, self-governing engineering teams.
Responsibilities
- Work with clients and end users to gather, understand, and define business requirements
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
- Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
- Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
- Ability to work in agile mode, participate in all agile ceremonies and represent the business function
- Ability to communicate effectively to both technical and business communities
- Have worked on Jira and Confluence
Requirements
- 3 + year experience in requirement gathering and business solution as Business Analyst in any domain
- Bachelor's degree in IT or Computer Science/BTech/MTech/MCA/Bsc(IT)
- Experience using Salesforce or similar CRM Products to develop client or business solutions
- Must have Salesforce Configuration and Admin knowledge
- Hands on experience in Salesforce Reporting and Dashboards
- Must have experience of at least 2 years salesforce implementation either of Sales/Service/CPQ/Experience/Financial Services/Marketing /Health cloud implementation
- Strong analytical skills, excellent verbal and written communication skills and the ability to interact professionally with a diverse group, with Solution Architects, Technical Leads, Project Managers
- Strong organizational skills
- Excellent/demonstrated written and oral communication skills
- Effective interface with middle and senior management
- Produce quality work under time constraints
- Ability to work independently at the highest level in all phases of product development
- Uses independent judgment to identify problems and provide solutions
- Must be a self-starter with great initiative and drive
- Good to have Salesforce Admin Certification and one Consulting Cloud Certification (Sales/Service/Community/Health Cloud)
- Having hands on experience in Salesforce Data Loader, workbench and other SF tools
Nice to have
- Salesforce Admin Certification
We offer
- Opportunity to work on technical challenges that may impact across geographies
- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
- Opportunity to share your ideas on international platforms
- Sponsored Tech Talks & Hackathons
- Unlimited access to LinkedIn learning solutions
- Possibility to relocate to any EPAM office for short and long-term projects
- Focused individual development
- Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits
- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
