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Director of Delivery Management New York, NY, USA

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Director of Delivery Management Description

Job #: 50697
EPAM is committed to providing our global team of 36,700+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. In today’s new market conditions, we continue to support operations for hundreds of clients around the world remotely, with the vast majority of our teams working from home. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director of Delivery Management. Scroll down to learn more about the position’s responsibilities and requirements.

Looking for a Director of Delivery Management for one of EPAM largest clients from the Financial Services area.

What You’ll Do

  • Program Area ownership for new areas (Ability to independently run sub-program of approx. ~150 team members (offshore/onshore) with leadership structure)
  • Deepen EPAM understanding of customer business drivers/needs, identify EPAM solution opportunities, and drive proposals
  • Strong/Close partnership with principal program manager and leadership team on all areas of overall program health
  • Executive Customer stakeholder co-management

What You Have

  • Hands-on Delivery Management and Program Management knowledge and experience:
    • Strong ability to contribute to improvements and strategies
    • Strong ability to understand and drive resolution of issues at potentially multiple levels: Program, Director, Site, Team
    • Strong ability to project manage key elements: Scope, Time, Cost, Quality, Resources, Communications, Risk, Integration
    • Deep experience with Software Development Lifecycle & developing team level development methodology
    • Deep understanding of all areas of SDLC: Architecture, requirements, development, testing
    • Able to kick off onboarding, knowledge transfer activities
    • Deep understanding of Agile methodologies – scrum, Kanban, cadence
  • Experience managing a large and complex program across multiple global locations:
    • Strong ability to effectively manage all program health areas from Senior Management stakeholders (both customer and EPAM) to individual team focus
    • Strong ability to identify and drive the evolution of the program in all key initiatives (e.g. leadership, communications, improvements, etc.)
    • Strong ability to simultaneously address the numerous varieties of activities related to ensuring the health of the program (customer satisfaction, KPIs/SLAs, teams motivation, communications, etc.)
    • Strong ability to contribute to delivery/program strategy through working with Account Managers and Delivery Managers
    • 5+ years in establishing, running, and evolving a governance process
    • 10+ years of experience in capturing and reporting on portfolio/program roadmap key milestones, dependencies, risks
  • Commercial model experience – enough to contribute:
    • Experience with commercial models: T&M, FQP, Managed Service, other
    • Experience understanding, reviewing, contributing to Statement of Work
  • Financial Services domain knowledge:
    • In-depth understanding of the financial business needs from perspective of end-users and company product offerings
  • Technical understanding of Application Development as related to Financial Service applications:
    • Technical understanding of software solutions for financial service – big picture and how it is put together by components
  • Excellent communication, collaboration, and negotiation skills:
    • 10+ years’ experience with creating/managing strong relationships with executive/senior stakeholders (customer, internal)
    • Strong ability to foster trust and build relationships
    • Strong ability to facilitate collaboration between technical and product teams
    • Strong ability to negotiate, pitch, and sell ideas and solutions

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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