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Senior Application Support Engineer/Analyst Malaga, Spain

Senior Application Support Engineer/Analyst Description

Job #: 44055
Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of 30,100+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


Currently, we are looking for Senior Application Support Engineers and Analysts for our Malaga office to make the team stronger. With over twenty-five years’ experience in crafting market leading software, EPAM’s business has been rapidly evolving and is now a global player in solving business challenges and developing tailor-made cutting-edge solutions.

These challenges require a dynamic and highly skilled workforce imagining, designing, engineering, and delivering software, through to business consulting services & customer experiences, which are changing the world around us.

Responsibilities

  • Take responsibility for production support and problem resolution of the Quant/Enterprise Technology systems during core business hours
  • Be responsible for the readiness and effective operation of both production and development environments, including running routine maintenance on file, data store and job control systems
  • Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver
  • Identify and manage risks, flagging major issues early and escalating incidents as required
  • Drive results, productivity, quality and value for the client, respecting their deadlines and objectives but also being an honest, realistic and committed partner to them
  • Deploy releases into production
  • Play a proactive role in proposing technologies, tools & approaches
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences

Requirements

  • Application Support or Data Support specialist type of person
  • Network understanding and technical troubleshooting skills in context of establishing physical connectivity for trading
  • Experience in working directly with end customers/business and vendors, brokers, exchanges, production support and other teams
  • SDLC understanding and experience working in Scrum
  • DevOps mentality and scripting skills (mostly PowerShell scripting)
  • Solid SQL knowledge, but not DBA-type. Writing SQL-scripts and queries. ETL also
  • Good understanding of ITIL processes, in particular a structured approach to continuous improvement of the production environment
  • Application configuration
  • Experience/abilities resolving production incidents (and/or migration, including data migration, plays); knowledge and experience in investigation of problems, carrying out deep analysis with further definition of the root cause and respective workaround/solution
  • Experience in escalating issues to a vendor, coordination of this communication
  • Ability and desire to be curious, experiment and figure things out yourself
  • C# knowledge is a big plus

We offer

  • Extended opportunity to grow professionally in a cross-cultural environment
  • Access to various on-line courses from leading provider
  • Access to engineering communities on a global scale
  • Social benefits in line with local legislation
  • Health insurance and meal vouchers programs
  • Special discount program for EPAMers with providers across Malaga and in other cities around the world
  • Regular team collaboration events
  • Office in a good location with easy access
  • Referral bonuses
  • Relocation support (for people from other countries)
  • Unlimited access to LinkedIn learning solutions

Equal Employment Opportunity

EPAM Systems, Inc. is an equal opportunity employer.  We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Pay Transparency Non-Discrimination Provision

EPAM will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Affirmative Action Obligations as a U.S. Government Federal Contractor

As a U.S. federal government contractor, EPAM is committed to meet its affirmative action obligations to make good faith efforts to expand the recruiting pool of women, minorities, individuals with disabilities, and protected veterans through outreach, targeted recruitment, training opportunities and other activities. We affirm this commitment annually in EPAM’s Affirmative Action Plans. The full text of our Affirmative Action Plan for Persons with a Disability and Protected Veterans is available for inspection in the People Operations Department during normal business hours. Email the People Operations Department to schedule an appointment.

Accessibility for Applicants with Disabilities

EPAM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you require an accommodation at any stage of the employment application process, please send an email to the People Operations Department including your name, a detailed description of your requested accommodation, and the best method to contact you. If you have already reviewed a job posting or submitted an application for a job, please include the requisition number. We will assist you and make a determination on your accommodation request on a case-by-case basis.

EEO is the Law. Applicants to and employees of EPAM Systems Inc., are protected under Federal law from discrimination.

EPAM Systems, Inc. participates in eVerify.

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